Span Tech, LLC is currently in need of a full-time Account Manager to give our customers exemplary service while providing solutions to their material handling needs thru the application of Span Tech products and ensuring their purchased project is delivered as promised, when promised. To be successful at this job, an individual must be able to stay on task and have excellent communication skills (verbal and written). The duties listed below are representative of the knowledge, skills and abilities required.
Responsibilities and Duties
Be in regular contact with existing customers and stay informed on their current and future needs. Understand strengthening existing relationships is a key to our long-term success.
Be in regular contact with existing prospects regarding their current and future needs. Understand developing new prospects into new customers is how we grow Span Tech as a company.
Communicate knowledge of Span Tech products and material handling concepts to our customers to help solve their needs in the most efficient way possible.
Maintain knowledge of all current information pertaining to any assigned accounts. This would include basic contact information as well as any past projects and any current or future needs the customer may h Monitor the progress of customer’s projects while they are in production. Be able to get updates from any team member. Make any necessary phone calls to client regarding updates, production issues, shipping, etc. Also, follow up customer/prospect request for assistance, literature, price quotes, etc. to establish a high level of professionalism and customer service.
Review all system sales to ensure the project is feasible.
1st Shift: 7:00 a.m. to 4:00 p.m.
Qualifications and Skills
Associate’s degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have knowledge of ERP software, AutoCAD, MS Office and email software
Must have excellent attendance record.
Resumes can be submitted by email to: Alisa_Walker@Spantechllc.com
An Equal Opportunity Employer